Handling Returned Items
Customers returning purchased items is part of any retail business. In many cases, a returned item can be resold after performing a set of tests. To ensure the product meets the appropriate standards and can be resold as a new item, we will examine the product inside and out for damages. Some returned items need minor fixes, such as reorganizing the parts inside, counting, cleaning, or re-bagging the parts, or minor repairs to the packaging. We will perform the necessary actions based on the seller’s instructions. The seller will be advised if the item does not meet the standards for resale. After this process is completed, items can be resent to Amazon’s warehouse for FBA sales or shipped directly to customers via a shipping carrier.
Inspections are often required on imported goods, prior to shipping to Amazon or on returned items.
We can perform inspection and functional tests to inform the seller of any further processing required to ensure all future product sales are hassle-free and avoid potential problems.
Whether inspection is needed on randomly imported items after cargo is unloaded and before it is shipped to Amazon’s warehouse or inspection is required for customers’ returned items, we will examine the product for functionality and will advise the seller about the steps that need to be taken to normalize the products to avoid future sales issues.
A labeling stage is often required, mainly to replace irrelevant barcodes or attach barcodes where they are absent.
We can produce barcodes from a UPC (Universal Product Code) file and label the products as required. We can do the same with SKU (Stock Keeping Unit) labels and FBA (Fulfillment by Amazon) labels, as required. Simply send us your SKU/FBA label file and we will label the cartons as needed.
Our labeling service is available for any size shipment.
UPC /SKU /FBA labels: We provide any labeling service as needed, overriding old barcodes with new ones or affixing new barcodes on non-barcoded products. If products were packed overseas without barcodes, just provide us with UPC soft file, and we will print and attach them to each item. If master boxes need FBA SKU labels prior to shipping to Amazon, just upload your SKU label to your seller account, and we will stick them on each box. We can handle any capacity, from a few boxes to an entire container; nothing is too small or too big.
We handle all types of bundling assignments: multiple items, supplements with primary items, accessories or parts for assembly or manufacturing and so forth, according to the seller’s specifications and instructions.
Whether you’re bundling several items or adding product supplements/accessories to boost sales or for manufacturing assembly, just ship us the parts that need to be bundled along with any specific instructions, if needed.
We will insert any cards or flyers into individual product packages. Warranty cards, safety/warning cards, promotional flyers, product return forms, instruction manuals, gift/bonus or raffle cards – send them to us along with your instructions and we will insert them as required.
Counting & Sorting
For bulk shipments that need to be portioned or repackaged for FBM/FBA, as well as for items returned from Amazon, we can do the counting and sorting for you.
Product Counting / Sorting
Whether you have bulk items arriving on a cargo from overseas that need to be prepared for FBM or FBA or items returned from an Amazon warehouse that need to be sorted and counted, we can assist with any number of products in small or large quantities.